If you are having data entry queries, we advise that you contact your analyst directly for support to ensure that you get the query answered best to support your business setup.
FAQ's
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How to do inter-bank transfers work
Follow the guidelines on this help sheet (4)
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How do I use the Bank Reconciliation feature
Please follow this link for a detailed tutorial.
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I have multiple bank accounts, and an entry has been reconciled to the wrong bank account
- Untick the entry from the incorrect bank account, and change the bank account selected in the entry
- If this doesn’t work, then you will need to send your dataset to the Helpdesk and they will fix the data for you – it just means that there is a small corruption on the particular entry that requires fixing
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I have bought a new tractor, and wish to set up a HP loan on FBA
We advise that you contact your assigned Analyst to aid setting this up for you.
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FBA keeps throwing up an error and crashing
- Re-install FBA from the website
- If this doesn’t work, you may need to delete FBA (or Business Manager) from Programs and re-install from the website again
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What data should I be inputting
Always input your most recent data.
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What unit of weight does feed, fertiliser and seed need to be in
Feed, fertiliser and seed must always be in kilograms (kg)
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How do I add/edit suppliers and customers?
Please see this detailed tutorial.