VAT

FAQ's

  • I need to setup sending my VAT Returns through FBA
    1. Please make sure you are signed up to Making Tax Digital on HMRC?
    2. You then need to link FBA to HMRC, by going to Setup -> VAT -> MTD Settings
    3. Complete the questions and follow the Connect to HMRC button and this will take you to the HMRC website
    4. Log in with your Making Tax Digital Government Gateway ID, this will take you to the Grant Authority page. Press Grant Authority
    5. Once you close this page, you will see a due date appear on the home screen under Current VAT information – you are now ready to submit VAT returns through VAT
    6. If the due date does not appear, or you get any errors when submitting, close the FBA program and reopen
  • My VAT return date does not match what HMRC is expecting
    1. If HMRC are expecting the incorrect period, get in touch with them to get this corrected their end
    2. If HMRC are expecting the correct VAT period, then you will need to open or close a VAT period on FBA – contact our Helpdesk or your Analyst for more support
  • I can't submit my VAT
    1. Close out of FBA completely, open and try again.
    2. Reauthorise the program to submit VAT by going to Setup -> VAT -> MTD Settings
    3. Check the questions are answered correctly and then follow the Connect to HMRC button and this will take you to the HMRC website
    4. Log in with your Making Tax Digital Government Gateway ID, this will take you to the Grant Authority page. Press Grant Authority.
    5. Now close the FBA program and reopen
    6. Attempt to close your VAT, if this does not work contact the FBA helpdesk.
  • I haven’t received my VAT return into the bank.
    1. Check for a Receipt ID in the VAT section under Office Accounts, if this is present, phone HMRC
    2. If the VAT period has been closed on FBA, and there is no Receipt ID, then contact our Helpdesk
  • How do I register for Making Tax Digital

    Please follow this link ensure you are properly registered with the HMRC

  • How do I get the FBA software?

    Please contact us if you are interested in purchasing FBA